Effective July 28, 2026
Returns and exchanges
Products are made to order, so general returns and exchanges are not accepted. That includes ordering the wrong size, color, or design. Check the product details and size information before placing your order.
Damaged or defective products
If your item arrives damaged, has a print error, or has another visible quality problem, contact support within 30 days of receiving it. Fourthwall may offer a replacement or refund after reviewing the issue.
Include your order number and clear photos of the item on a flat, well-lit surface. Make sure the damage, print problem, and product tag are visible.
Cancellations and changes
Use the edit or cancellation link in your confirmation email before the order enters production. Once production begins, the order may no longer be changed or cancelled.
Refund timing
Approved refunds go back to the original payment method. Processing time depends on the bank or payment provider and may take several business days.
International orders
International orders may be subject to import taxes, duties, or customs fees. The buyer is responsible for those charges when they are not collected at checkout.
Get order help
Fourthwall is the merchant of record and handles payment, fulfillment, shipping, returns, and order support for shop purchases.
Contact order support